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Deepblue is delighted to announce its work has received critical recognition this month with one of our clients winning a prestigious Northern Star Award.

Energy services company, Prospect, clinched the award for Best Customer Service at the ceremony held on 27th September.

Despite tough competition from Aberdeen College and John Lewis PLC, Prospect triumphed in winning the Customer Service award - described as being:

"Awarded to the company that consistently delivers outstanding customer service and can demonstrate, through structured assessment and satisfaction measurement, that meeting customer's needs is a priority throughout their entire business."

Integral to Prospect winning the award was an innovative online system designed and built by Deepblue to issue, process and compile 1st Point FPAL Assessment feedback forms.

In a letter, written by Steven Leaper of the company, Prospect commented:

Dear Stuart

I just wanted to drop you a line to let you know that Prospect last night won the excellence in customer service category at the Northern Star 2007 awards. I don't know if you know much about Northern Star but it is easily the biggest and most prestigious awards event in NE Scotland, and last night was attended by over 1000 of the regions great and good. The ceremony was hosted by Fiona Bruce (BBC newsreader and journalist) and held at the AECC.

Crucial to our award entry, and something that caught the eye of the judging panel, was the Prospect online supplier feedback system. I am delighted to acknowledge DeepBlue's contribution to our success by taking the online supplier feedback system concept, developing it and delivering exactly what we requested.

The system works fantastically well and client end form completion is over 50%. Using the old paper system we were lucky to hit 5%.

Please extend our gratitude to your team and let me buy you a beer sometime soon.

Kind regards

Steve

Of course, while we're absolutely delighted for Prospect and are wholeheartedly grateful for the company's appreciation of our work, the most important thing in our opinion is the offer of a beer. We're contactable anytime Steve, day or night - the number's 592572, email info@ . . . . . .

The Prospect feedback form is just one very small part of the already excellent service Prospect provides however Deepblue is nonetheless very grateful for the acknowledgement of our work - and extremely happy that Prospect should win such an esteemed award.

In addition, the following work has been completed by Deepblue this month:

A new CMS website for Aberdeen oil recruitment company Drillex

Interactive presentation for Drillex (please note as this file was intended for offline delivery please allow an appropriate time to download)

Further, we've also been working on the following projects which will also go live soon:

A fully updateable website for Aberdeen legal firm, The Commercial Law Practice

A CMS website for Aberdeen Limousine Hire firm, AAA Limos

Continuing web and programming work for Engineering Insights and PSI

Continuing work for RGU and the North East Working initiative

Continuing work on the interactive poker site, Siktilt